Exchange and Return Conditions

Our online store operates in strict accordance with the Consumer Protection Law .
According to Art. 25 of the Law “On Protection of Consumer Rights”, you can return or exchange a good quality product purchased in a retail store within 14 days, excluding the day of purchase.

According to Art. 26.1 of the Law “On Protection of Consumer Rights”, you have the right to return any product purchased in the online store within seven days after receiving the product without specifying the reasons for the return.

The return of a good quality product is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved . The consumer’s lack of a document confirming the fact and conditions of the purchase of the goods does not deprive him of the opportunity to refer to other evidence of the purchase of the goods from this seller.

The consumer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the consumer purchasing it ( note: if the product is made to order ).

If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller’s expenses for the delivery of the returned goods from the consumer, no later than ten days from the date of the consumer’s request.

Contacts for communication with the store on exchange or return of goods:

Email: anisimari@gmail.com

Phone: +79296090229